FAQs

Our processing time is typically between 2 to 5 business days for Fashion Jackets & for all types of biker suit processing time 6 to 9 business days. Shipping time between 5 to 9 business days for all types of products.
Due to our direct contracts with manufacturing units, we benefit from lower costs, which sometimes results in a slightly longer fulfillment period. This extended timeline is a trade-off for the savings we can offer, ensuring you receive high-quality products at more competitive prices.

We are more than happy to assist you with wholesale rates and fulfill bulk orders tailored to your needs. At Gear-Hikes, we offer comprehensive hand-to-hand customization on all our products, including options for size, color, design, and more. Our dedicated team ensures that each product meets your specific requirements, providing you with the flexibility to create exactly what you envision. Whether you’re looking to place a large order or need personalized modifications, we are here to support you every step of the way.

We offer a straightforward 30-day money-back guarantee on your purchase. If, for any reason, you are not completely satisfied with your product, you can return it within 30 days for a full refund. We want you to feel confident and comfortable with your purchase, and our goal is to ensure that you are happy with your decision. If you have any questions or need assistance with the return process, please don’t hesitate to reach out. Your satisfaction is our top priority, and we’re here to support you every step of the way.

At Gear-Hikes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free return policy to make your experience as smooth as possible.

Return Window: You have 30 days from the date of purchase to return any item. To be eligible for a return, the item must be unused, in its original condition, and with all original packaging and tags intact.